Historical Archive
The following roles represent my early career and historical positions extending back to 2003. While my active focus is on modern zero-trust architecture, cloud automation, and AI integrations (detailed in the Master Resume & CV), these roles provided the foundational bare-metal, networking, and systems administration experience that informs my architectural perspective today.
Information Security Officer
Omega Title Agency, LLC | Stow, OH | Oct 2011 – Mar 2017
The Law Offices of John D. Clunk Co., LPA | Stow, OH | Oct 2011 – Mar 2017
Clunk, Paisley & Associates, P.S.C | Georgetown, KY | Oct 2011 – Mar 2017
(Note: Joint enterprise security leadership across affiliated legal, title, and technology shared-services entities)
- Systems Architecture & Security: Architected and administered all production and development systems across distributed multi-branch legal operations, deploying WatchGuard XTM firewalls in a stacked high-availability (HA) failover configuration alongside SonicWall appliances for site-to-site VPN mesh tunnels and perimeter defense.
- Automation & Scripting: Created robust
PowerShellscripts to parse proprietary logs for centralized logging archives, and developed automated scripts for rapid environment recovery from VMware to Hyper-V infrastructures. - Auditing, Compliance & Vulnerability Management: Served as the primary lead for third-party information security audits (SOC 2, ISO 27001, ALTA), achieving a 100% audit pass rate. Deployed on-premise Nessus internal scanning appliances for credentialed subnet auditing and orchestrated scheduled external Nessus perimeter scans to proactively remediate vulnerabilities and satisfy rigorous client security questionnaires.
- Disaster Recovery & Business Continuity: Designed and maintained comprehensive Disaster Recovery (DR) and Business Continuity environments, ensuring critical data was backed up iteratively throughout the day with sub-30 minute RTO.
- Policy & Governance: Authored, implemented, and strictly enforced 20+ comprehensive IT security policies, operating procedures, and physical security standards (including building access and surveillance).
- Application & Database Management: Managed database queries/updates, oversaw the deployment and modification of HotDocs document generation templates, and integrated complex enterprise software solutions.
- IT Operations & Procurement: Managed full lifecycle project planning, technology budgeting, hardware quoting/purchasing, and software licensing. Directed Help Desk operations and out-of-hours critical system maintenance to preserve 100% production uptime.
- Telecom & Web Management: Managed enterprise VOIP phone systems and securely administrated external web properties and password management vaults.
Systems Administrator
ProcessPro LLC (Technology Services Affiliate to Clunk, Paisley & Omega Title) | Stow, OH | Oct 2011 – Aug 2015
(Note: Dedicated software integration and infrastructure operating unit for the affiliated legal/title group)
- Infrastructure Management & Layer 2 Hardening: Managed high-performance network routing and core HP ProCurve managed switching infrastructure, enforcing Layer 2 Port Security (MAC limiting, sticky learning, unauthorized drop isolation), VLAN segmentation (802.1Q), and LACP link aggregation across 150+ user workstations.
- Data Protection: Orchestrated strict daily backup routines and critical data recovery procedures across multi-site environments.
- Procurement & Research: Conducted extensive product research, testing, quoting, and procurement for enterprise hardware and software deployments across 150+ user workstations.
- Operations & Support: Administered software licensing, inventory lifecycle management, and Help Desk inbox workflows to maintain a sub-1 hour resolution time on critical tickets.
- Enterprise Software: Spearheaded database updates, HotDocs template management, and delivered weekly sprint status reports to executive management.
Electronic Technician
Cuyahoga County Engineers / Public Works | Aug 2010 – Oct 2011
- Hardware Diagnostics: Diagnosed, repaired, and re-engineered complex automotive electrical systems and computer control modules.
- RF & Communications: Installed and maintained municipal UHF Radio networks and performed physical data communication cabling (Cat3, Cat5e, Cat6).
- Custom Integrations: Engineered and installed custom lighting, communication, and control systems for specialized county vehicles.
- Fleet & Data Operations: Maintained yard management databases, executed data entry, and assisted the yard coordinator in planning, assigning, reviewing, and coordinating complex mechanical workloads. Maintained server backups and inventory for the maintenance yard.
- Documentation: Authored technical documentation, generated diagnostic images, and created worksheets to assist other mechanics with advanced troubleshooting duties.
IT Director
BGE Technologies | May 2008 – Mar 2010
- Network Planning & Wireless ISP: Architected, planned, and implemented comprehensive network and security infrastructure for Small and Medium Business (SMB) clients utilizing WatchGuard Firebox firewalls and deployed Motorola Canopy fixed-wireless broadband point-to-point and point-to-multipoint links.
- Server Administration: Maintained, secured, and administered Microsoft IIS web servers and email systems (specifically SmarterMail), providing critical 24/7 on-call server management.
- Web Design: Designed, developed, and maintained custom websites for clients to enhance their digital footprint.
- Hardware Repair & Support: Delivered component-level maintenance and repair for client laser printers and desktop hardware, alongside direct on-site and phone support for OS/application issues.
- Strategic Consulting: Consulted directly with business owners to guide technology-driven decisions regarding marketing, services, and scalable IT growth.
Diagnostic Technician
PCS Automotive Inc | May 2007 – May 2008
- Computer Systems: Programmed, flashed, and calibrated automotive computer systems and engine control modules (ECMs).
- Electrical Engineering: Diagnosed severe mechanical/electrical failures and entirely rewired complex automotive electrical harnesses.
- Operations & IT Support: Maintained the diagnostic shop’s internal network infrastructure and managed automotive supply and part inventory systems.
Computer Technician
Bellaire Puritas Development Corporation | Nov 2006 – Apr 2007
- Hardware Lifecycle: Cataloged, repaired, and prepared donated computer hardware for community deployment and installation.
- Network Troubleshooting: Diagnosed and repaired local area network (LAN) and hardware issues for internal staff.
- Web Maintenance: Maintained, updated, and modernized the organization’s pre-existing website.
IT Professional
BGE Technologies | Jan 2003 – Aug 2006
- Server Infrastructure: Administered and maintained Microsoft IIS web servers and Microsoft Exchange email environments.
- Telecom & Wireless: Managed legacy dial-up ISP infrastructure and deployed Motorola Canopy wireless broadband bridges for client locations.
- Hardware Diagnostics & Repair: Performed deep, component-level diagnostics and electronic repairs on televisions, CRT monitors, and laser printers.
🔗 Related Architecture & Experience
- Master Resume & CV: Return to the primary Curriculum Vitae & Master Resume or the Resume Overview.
- Diagnostic Mental Models: Read the retrospective on component-level troubleshooting in Lessons from Bare-Metal Diagnostics.
- Systems Architecture: Explore modern automation paradigms in Systems & Automation Architecture and production systems on Engineering & Systems Projects.
- Direct Verification: Review cryptographic signing credentials on Contact & Identity Verification.